Business’ today need agile, self-empowered leaders who can manage unstable or constantly changing environments.

The challenge that leaders face today is the unknown.  We help them build personal resiliency and stability while navigating unchartered territories.

We follow a Coaching process to help them:

  • Clarify their goals
  • Understand their current situation
  • Identify solutions, and
  • Support them in taking action

Our extensive training in self-awareness and behavioral and emotional intelligence gives us the insight we need to accelerate their development.

Coaching FAQs

  • Executive and Leadership
  • High Potential
  • 360 Debrief and Assessments
  • Onboarding & Transitions
  • Teams/Groups

Our coaching involves three essential qualities whereby a dynamic synergy is formed between our coaches and clients to achieve optimal results.

The first quality is the client’s intention and desire for growth and change.  We ensure that before each engagement there is clarity about the goals and objectives of the coaching as well as alignment with the business’ strategy.  We work with the leader and his/her manager to establish clear expectations that ensure the client is ready to engage in the coaching process.

The second quality is a combination of our coaching skills, intuition, and abilities.  We have over twenty years coaching experience and have developed an approach to coaching that includes listening beyond what is being said, asking stimulating questions, respectfully challenging the status quo and giving tough feedback in a compassionate way that helps clients achieve the growth they and their manager are expecting.

The third quality is a synergy of the first two – a completely new space where the client gains access to answers that were there all along.  It is through the coach and leader working together that generate new behaviors and solutions that lead to better results.

  • Greater productivity, faster promotions, bigger profits
  • Deeper learnings – about yourself, how you’re perceived, where you can improve
  • Faster action – advancing things faster and with greater precision
  • Space to hear your own voice – to talk something through and gain perspective
  • Support and confidence to “lean in” and make bold moves
  • The cold truth others won’t tell you
  • Support for improving specific skills – communication, delegation, conflict management, team building, persuasion, etc.

Both coaching and counseling are similar in that they provide you with a helpful relationship with a person to support your wellness and growth. But there are differences between the two.

A simple way to think about it is:

Coaching is used to increase performance. That is, a leader is already performing a job well and wants support to reach greater heights.  He/she already possesses strong skills and abilities in many areas, but wants to achieve goals in other areas of his/her job.  An example is a leader who has excelled at managing a team, but needs to work on being more influential with colleagues.

Counseling takes place outside a business setting and is mainly used when things aren’t going well in a person’s life or when someone isn’t feeling like they are moving forward.  Most of us have experienced times in our life where we felt confused or stuck. Counselors are trained to help clients get unstuck and back to a place where they are performing at a comfortable level.

What Others Say

I cannot speak highly enough of Marcel. She is a trusted advisor and confident with unquestionable ethics and a strong commitment to thought partnership. Her calm demeanor and thoughtful approach to challenges makes for effortless but highly effective dialog that has an ongoing positive effect in my life. I am grateful to Marcel for asking the difficult questions without seeming challenging and consistently encouraging new thinking and perspectives.

Client Relationship Manager Global Management Consulting Firm

The qualities I value in a coach include great listening skills, empathy, and an ability to separate facts from assumptions.  Marcel has all of these.  She uses a thoughtful, measured approach, which helps her coachee to see new possibilities.  She seems to have great instincts on when to “push” a little versus when to “pull.”  Just as importantly, Marcel has strong business acumen, which not only adds an important dimension to her coaching, it also lends credibility to her coaching conversations in the eyes of leaders.  Thank you, Marcel!

Vice President, Global Learning & Development Fortune 500 Company

I believe having an executive coach that understands the direction you want to take your career, can accurately assess your unique skill sets and areas of development, and takes a personal interest in your success, will advance your skills faster and translate into new opportunities.  I have worked with Marcel for nearly ten years as a coach as well as a colleague. I have seen her help numerous people identify where they need to put their focus in their development and have witnessed that transformation.  Her approaches lead individuals on a journey to self-identification and then teaches them tools and techniques to develop those skills.  She is a partner in your development and is committed to helping you achieve your goals.  I can say this because I have seen it and I have experienced it firsthand. I recommend Marcel Henderson to help you succeed on your personal development journey.

EVP/President Fortune 500 Company

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